Legal policies
PRIVACY POLICY
1. Scope and Application
1.1 This Privacy Policy sets out the manner in which Propmentis collects, processes, uses, stores, discloses and safeguards personal information obtained through the Website or in the course of providing real estate advisory and related services.
1.2 This Policy applies to visitors, prospective purchasers, sellers, investors, Non-Resident Indians and other persons who access the Website, submit enquiries or communicate with the Company.
1.3 Personal information shall be processed for lawful and specified purposes, subject to applicable data protection legislation.
1.4 Where consent is required by law, the Company shall obtain it through an appropriate affirmative action. Mere access to the Website shall not be treated as consent to unrelated processing or marketing activities.
2. Information Collected
2.1 Depending upon the nature of the interaction, the Company may collect:
(a) name and contact details, including telephone number and email address;
(b) city, location and property preferences;
(c) requirements relating to property purchase, sale, resale or investment;
(d) indicative budget or investment range;
(e) details of projects or properties about which an enquiry is made; and
(f) messages, correspondence and other information voluntarily provided.
2.2 The information requested may vary between the Company's general enquiry forms and project-specific enquiry forms.
2.3 Limited technical information, including IP addresses and security-related request data, may be processed for the purposes of maintaining Website security, detecting unauthorised activity and preventing spam.
2.4 With your permission, the Website uses Meta Pixel to measure page visits and support advertising on Facebook and Instagram. Meta may receive page URLs, IP addresses, browser and device information, and cookie identifiers. The pixel is not loaded until you accept marketing tracking. The Website does not use Google Analytics.
3. Purposes of Processing
3.1 Personal information may be used to:
(a) acknowledge, review and respond to enquiries;
(b) arrange consultations with the Company's representatives;
(c) assist with property acquisition, resale, investment research and transaction coordination;
(d) facilitate documentation and due-diligence support;
(e) refer project-specific enquiries to the relevant developer or its authorised sales representative;
(f) maintain reasonable records of correspondence and services;
(g) comply with applicable legal and regulatory requirements; and
(h) provide optional community updates or promotional communications where the individual has separately consented or where otherwise permitted by law.
3.2 Personal information shall not knowingly be used for purposes incompatible with those for which it was collected unless additional processing is permitted by applicable law.
4. Disclosure of Personal Information
4.1 Propmentis does not sell personal information.
4.2 Information may be disclosed, where reasonably necessary, to:
(a) authorised members of the Company's team;
(b) relevant property developers or their authorised representatives in connection with an enquiry;
(c) legal professionals and other qualified advisers engaged to assist with a service requested by the individual;
(d) technology, hosting and communication service providers supporting the Company's operations; and
(e) governmental, judicial or regulatory authorities where disclosure is required or lawfully authorised.
4.3 The Company shall endeavour to limit disclosures to information reasonably necessary for the relevant purpose.
4.4 Independent recipients may have their own privacy obligations and practices. The Company shall remain responsible for its own processing activities to the extent required by applicable law.
5. Communications and Consent
5.1 Where an individual voluntarily submits an enquiry, the Company may communicate through telephone, SMS, email or WhatsApp to respond to that enquiry and provide information directly relevant to the requested service, subject to applicable law.
5.2 Consent to receive communications relating to a specific enquiry shall not constitute unrestricted consent to unrelated marketing communications.
5.3 Promotional calls and messages shall be subject to applicable telecommunications requirements, including consent and Do Not Disturb regulations.
5.4 Participation in the Company's WhatsApp community or other promotional communication programmes is voluntary.
5.5 An individual may withdraw from optional promotional communications by using the available opt-out facility or writing to info@propmentis.com.
6. Cookies and Browser Storage
6.1 Optional Meta Pixel marketing cookies are used only after you accept marketing tracking. You may reject marketing tracking without affecting browsing or enquiries, and change or withdraw your choice through Cookie settings in the footer.
6.2 The Website's saved-properties functionality uses browser local storage to retain selected project identifiers on the user's device.
6.3 Such locally stored favourites are not transmitted to the Company solely by reason of being saved.
6.4 Users may remove saved information by clearing the relevant browser storage. The Company shall not be responsible for the loss of locally stored preferences.
6.5 Your marketing choice is stored in browser local storage separately from saved properties and enquiry consent. Meta may use _fbp and _fbc cookies for advertising measurement. Withdrawing consent stops further pixel events and removes these first-party cookies where accessible. Clearing browser storage resets your saved choice. Certain infrastructure or external services may independently process technical information necessary to deliver their content. Any material change to the Company's own use of cookies or similar technologies shall be reflected in the relevant policy.
7. Third-Party Services
7.1 The Website may display maps using OpenStreetMap data and related mapping infrastructure.
7.2 When map content is requested, the relevant external service may receive technical information, including the user's IP address.
7.3 Certain project images may be retrieved from the websites or servers of property developers. Such requests may also disclose technical connection information to the relevant provider.
7.4 Meta processes pixel information under its privacy policy at https://www.facebook.com/privacy/policy/. External services are governed by their respective privacy policies and legal obligations.
7.5 The Company does not control the independent data-processing practices of such providers, except insofar as obligations arise from its own use of their services under applicable law.
8. Storage and International Transfers
8.1 Enquiry information may be stored or processed through systems located in India and other jurisdictions.
8.2 As represented by the Company's current infrastructure arrangements, no Company-operated server is located in the UAE.
8.3 Where personal information is transferred internationally, the Company shall comply with applicable legal restrictions and safeguards.
8.4 Service providers entrusted with personal information shall be subject to appropriate security and confidentiality arrangements where required by law.
9. Retention and Security
9.1 Personal information shall be retained only for such period as is reasonably necessary to fulfil the purpose of collection, manage enquiries, provide requested services, maintain legally required records or resolve disputes.
9.2 Information no longer required shall be deleted, anonymised or otherwise handled in accordance with applicable law.
9.3 The Company shall adopt reasonable technical and organisational measures intended to prevent unauthorised access, misuse, alteration, disclosure or loss of personal information.
9.4 No electronic information system is entirely free from security risks. Accordingly, absolute security cannot be guaranteed.
9.5 Any personal data breach shall be addressed in accordance with applicable legal obligations.
10. Rights of Individuals
10.1 Subject to applicable law, individuals may request access to, correction or deletion of personal information held by the Company, or withdraw consent where processing is based upon consent.
10.2 Such requests may be submitted to info@propmentis.com.
10.3 The Company may undertake reasonable identity verification before responding to a request.
10.4 Requests shall be addressed in accordance with applicable statutory requirements, including any lawful restrictions relating to record retention or legal proceedings.
10.5 Depending upon the location of the individual and the nature of the processing, additional rights may arise under the Digital Personal Data Protection Act, 2023 and applicable rules in India, the UAE Personal Data Protection Law, the EU or UK General Data Protection Regulation, or applicable United States state privacy legislation.
10.6 The applicability of any particular law shall be determined by its territorial scope, relevant commencement provisions and the circumstances of the processing activity.
11. Children and Minors
11.1 The Website and the Company's services are intended for persons aged eighteen years and above.
11.2 The Company does not knowingly solicit personal information from minors through its general enquiry facilities.
11.3 Where information concerning a minor is identified as having been collected without the authorisation required by law, the Company shall take appropriate corrective measures.
12. Grievance Redressal
12.1 Complaints, privacy requests and grievances concerning the Website or the processing of personal information may be addressed to:
Public Relations (PR) Team
Propmentis
Email: info@propmentis.com
Telephone: +91 96117 30743
12.2 The Company shall review grievances in good faith and respond within a reasonable period, subject to any mandatory statutory timeline.
12.3 Where a complaint remains unresolved, the individual may pursue remedies before a competent regulatory or statutory authority in accordance with applicable law.
12.4 Any right to approach the Data Protection Board of India shall be governed by the applicable provisions, commencement dates and prescribed procedures under Indian data protection legislation.
13. Amendments
13.1 The Company may amend this Privacy Policy to reflect changes in legislation, technology, services or information-processing practices.
13.2 Revised provisions shall be published on the Website with an updated revision date.
13.3 Where applicable law requires additional notice or consent, the Company shall comply with that requirement.
14. Governing Law
14.1 Subject to mandatory provisions of applicable law, this Privacy Policy shall be interpreted in accordance with Indian law.
14.2 Disputes shall be subject to the jurisdiction of the competent courts at Chennai, Tamil Nadu, to the extent permitted by law.
TERMS OF SERVICE AND USER AGREEMENT
1. Acceptance and Application
1.1 These Terms of Service govern access to and use of the Website and the real estate advisory services offered by Propmentis.
1.2 By accessing or using the Website, the User agrees to comply with these Terms to the extent enforceable under applicable law.
1.3 These Terms shall be read together with the Privacy Policy and any separate written agreement executed in connection with a specific advisory engagement.
2. Nature of Business and Services
2.1 Propmentis operates a real estate advisory business providing services on an appointment basis.
2.2 Its services may include property acquisition assistance, resale and exit advisory, property investment research, NRI documentation coordination and assistance with property-related legal and due-diligence processes.
2.3 Unless expressly agreed in writing, the Company does not itself provide regulated legal representation, tax advisory, banking services, lending services or securities investment advisory.
2.4 Any professional advice requiring statutory qualifications or authorisation shall be provided by appropriately qualified professionals.
3. Integrated Property Discovery
3.1 The Website includes a property discovery and research facility featuring real estate developments in India and the UAE.
3.2 Project information may be compiled from developer websites, official announcements, publicly available promotional materials and other relevant sources.
3.3 The property discovery facility is part of the Website and does not constitute a separate business or legal entity.
3.4 Publication of a project shall not constitute an offer to sell, a confirmation of availability, a reservation of a unit or a binding contractual representation by the Company.
3.5 The Website does not independently execute property sale agreements, allot units or accept booking consideration on behalf of developers.
4. Project Information and Verification
4.1 The Company exercises reasonable care when presenting project information but does not independently guarantee the accuracy, completeness or continued validity of information supplied by third parties.
4.2 Prices, specifications, unit dimensions, payment plans, incentives, possession dates, construction schedules and availability may change without prior notice.
4.3 Information described as pending or unconfirmed should not be relied upon as verified.
4.4 Users shall obtain current written confirmation of all material particulars from the relevant developer or authorised seller before making a financial commitment.
4.5 Project photographs, architectural renderings, illustrations and floor plans may be indicative and may differ from the completed development.
4.6 Prices displayed in Indian rupees or UAE dirhams may exclude taxes, registration charges and other expenses unless expressly stated.
4.7 Any currency conversion is indicative and does not constitute a binding exchange quotation.
5. RERA Registration and Regulatory Matters
5.1 Propmentis holds Tamil Nadu RERA Agent Registration No. TN/AGENT/0243/2026.
5.2 The Company's registration relates to its status as a real estate agent within the scope of the applicable registration. It does not constitute approval, certification or endorsement of any individual project.
5.3 Users considering properties in India should verify the relevant project's registration and regulatory disclosures through the appropriate State Real Estate Regulatory Authority.
5.4 Users considering UAE properties should verify project details with the relevant competent authority, including the Dubai Land Department and Real Estate Regulatory Agency, the Abu Dhabi Real Estate Centre or the competent authority in the relevant emirate.
5.5 Propmentis does not represent that it holds a UAE real estate brokerage licence.
5.6 The publication of information concerning UAE developments is intended for general research. Any activity requiring regulatory authorisation in the UAE shall be undertaken only where legally permitted and, where necessary, through appropriately authorised persons or entities.
6. Fees and Remuneration
6.1 General Website access, initial consultations and property enquiries are provided without charge.
6.2 The Company may receive remuneration or commission from a property developer in connection with a transaction arising from an introduction facilitated by the Company.
6.3 Such remuneration shall not, by itself, create a payment obligation on the part of the User.
6.4 Any separately chargeable service shall be subject to prior disclosure and agreement.
7. No Professional or Investment Advice
7.1 Information published on the Website is provided for general reference and preliminary property research.
7.2 Nothing on the Website constitutes formal legal, tax, financial or regulated investment advice.
7.3 Users should obtain independent professional advice before entering into a transaction or making a material financial commitment.
7.4 NRIs and other persons undertaking cross-border transactions should obtain advice concerning applicable foreign exchange, taxation, ownership and documentation requirements.
8. User Obligations
8.1 Users shall provide accurate information and shall not misrepresent their identity, authority or requirements.
8.2 Users shall not interfere with the operation or security of the Website or use it for unlawful purposes.
8.3 Unauthorised systematic extraction, commercial reproduction or automated scraping of substantial portions of the Website is prohibited, except where permitted by applicable law.
8.4 Users shall undertake appropriate independent verification before entering into property transactions.
9. Third-Party Transactions
9.1 Developers, sellers, purchasers, financial institutions and other third parties introduced through the Company remain independent persons or entities unless expressly stated otherwise.
9.2 Property transactions shall be governed by the agreements executed between the relevant contracting parties.
9.3 The Company shall not become a party to a property sale or purchase agreement merely by facilitating an introduction.
9.4 The Company does not guarantee the financial standing, performance, approvals or contractual compliance of independent third parties.
9.5 Nothing in this clause excludes liability arising from the Company's own enforceable contractual obligations or conduct for which liability cannot lawfully be excluded.
10. Intellectual Property
10.1 The Company's original branding, website design, written content and proprietary compilations are protected by applicable intellectual property laws.
10.2 Developer names, logos, images, brochures and other third-party materials remain the property of their respective rights holders.
10.3 Display of third-party material does not, by itself, imply endorsement, sponsorship or affiliation.
10.4 Rights holders may request correction or removal of material by writing to info@propmentis.com.
11. Disclaimer of Warranties
11.1 The Website is made available on an "as available" basis.
11.2 To the extent permitted by law, the Company does not warrant uninterrupted availability, the absence of technical defects or the accuracy of information independently supplied by third parties.
11.3 The Company does not guarantee any particular property allocation, financial return, transaction outcome or project completion date.
11.4 Nothing in these Terms excludes any statutory right or liability that cannot lawfully be excluded.
12. Limitation of Liability
12.1 Subject to applicable law, the Company shall not be liable for losses arising solely from independent third-party acts, omissions, representations or contractual defaults beyond its control.
12.2 Such circumstances may include inaccurate developer information, project delays, changes in pricing, withdrawal of approvals, independent service-provider failures or communication interruptions.
12.3 To the extent permitted by law, the Company shall not be liable for indirect, consequential or speculative losses arising from circumstances for which it is not legally responsible.
12.4 Nothing in these Terms excludes liability for fraud, wilful misconduct or any other liability that cannot lawfully be excluded.
13. Indemnification
13.1 To the extent permitted by law, the User shall indemnify the Company against reasonable and demonstrable losses directly resulting from the User's material breach of these Terms, unlawful conduct or unauthorised misuse of the Website.
13.2 This indemnity shall not extend to losses attributable to the Company's own conduct for which it remains legally responsible.
14. Amendments
14.1 The Company may amend these Terms to reflect changes in law, services or operational requirements.
14.2 Revised Terms shall be published with an updated revision date.
14.3 Material changes to an existing contractual engagement shall remain subject to applicable legal requirements and any separate agreement.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to apply insofar as they are capable of independent operation.
16. Governing Law and Jurisdiction
16.1 These Terms shall be governed by Indian law.
16.2 Subject to mandatory statutory provisions, the competent courts at Chennai, Tamil Nadu, shall have exclusive jurisdiction over disputes arising in connection with these Terms, to the extent that those courts otherwise possess jurisdiction.
16.3 Nothing in these Terms restricts any non-excludable consumer or statutory remedy.
PART III — WEBSITE DISCLAIMER
1. General Information
1.1 Information published by Propmentis is intended for general property research and advisory reference.
1.2 The Company endeavours to maintain accurate information but does not guarantee that all project details, prices, specifications, approvals or availability information remain current.
2. Independent Verification
2.1 Users should independently verify material information with the relevant developer, seller, regulatory authority or qualified professional before entering into any transaction.
2.2 The Company's RERA registration does not constitute certification of any particular development.
3. Financial and Legal Matters
3.1 Any EMI calculator, financial illustration, market commentary or other analytical information is indicative only.
3.2 No content on the Website constitutes a guarantee of investment performance or formal legal, tax or financial advice.
4. Third-Party Conduct
4.1 Subject to applicable law, the Company shall not be responsible for the independent contractual performance, financial capability or conduct of third parties.
4.2 The Company shall not guarantee project completion, possession timelines, financing approvals or transaction outcomes.
5. Statutory Rights
Nothing in this Disclaimer shall exclude liability arising from the Company's own fraud, wilful misconduct or any duty or obligation that cannot lawfully be excluded.
PART V — IMAGE CREDITS AND THIRD-PARTY ATTRIBUTIONS
1. Developer Materials
1.1 Project photographs, architectural renderings, logos, trademarks, brochures and other developer-related materials displayed on the Website remain the property of their respective rights holders.
1.2 Such materials are displayed for the purpose of identifying, describing or providing information concerning relevant developments.
1.3 Their inclusion does not imply ownership, endorsement, sponsorship or affiliation unless expressly stated.
1.4 Where images are sourced from developer websites or promotional materials, their use remains subject to applicable intellectual property rights.
2. Maps and Geographic Information
2.1 Where applicable, geographic data is attributed to © OpenStreetMap contributors and is made available under the Open Database License.
2.2 Where the Leaflet mapping library is used, its applicable BSD 2-Clause licence shall be respected.
3. Typography
Where used, Inter and Playfair Display fonts are subject to the SIL Open Font License.
4. Illustrative Website Imagery
4.1 Hero backgrounds, skyline illustrations and city imagery created or commissioned for Propmentis may be used for presentation and illustrative purposes.
4.2 Such imagery should not be relied upon as an exact or current representation of any location, building or proposed development.
5. Correction and Removal Requests
5.1 A person claiming rights in material displayed on the Website may request attribution correction, review or removal by writing to info@propmentis.com.
5.2 Requests should identify the relevant material and the basis upon which correction or removal is sought.
5.3 The Company shall review substantiated requests and take appropriate action in accordance with applicable law.
PART VI — GENERAL PROVISIONS AND CONTACT INFORMATION
1. Relationship Between Policies
1.1 These policies apply collectively to the Website and its integrated property discovery and advisory functionality.
1.2 The Privacy Policy governs personal information handling; the Terms of Service govern use of the Website and services; and the supplementary provisions address disclaimers, browser storage and third-party attributions.
1.3 In the event of inconsistency, mandatory applicable law shall prevail. The provision most specifically addressing the relevant subject matter shall otherwise govern, insofar as legally permissible.
2. Amendments
Propmentis may update these policies from time to time. Any amendment shall be reflected through the revision date displayed on the relevant policy.
3. Official Contact
Propmentis
Chennai, Tamil Nadu, India
General Enquiries
Email: info@propmentis.com
Telephone: +91 96117 30743
Grievance Redressal
Public Relations (PR) Team
Email: info@propmentis.com
Telephone: +91 96117 30743
Regulatory Information
Tamil Nadu RERA Agent Registration No.: TN/AGENT/0243/2026
Last Updated: 20 October 2026